4.1 Deposits: mog77 accepts deposits via major Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, Bank Permata, BSI) and popular e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja). All transactions are processed in Indonesian Rupiah (IDR). Minimum deposit amount is Rp 50.000 unless otherwise specified. Deposits are typically credited to your account instantly. You may only use payment methods registered in your own name. Third-party deposits are not permitted and will be returned.
4.2 Deposit Limits: mog77 supports responsible gaming by allowing you to set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately for increases, or after a 24-hour cooling-off period for decreases. You can adjust your deposit limits at any time through your account settings or by contacting customer service.
4.3 Withdrawals: You may request a withdrawal of your available balance at any time, subject to the following conditions:
- Your account must be fully verified (KYC complete)
- Minimum withdrawal amount is Rp 100.000
- Withdrawals must be made to a payment method registered in your own name
- You must withdraw to the same payment method used for deposit, unless otherwise agreed with customer service
- Withdrawals are processed within 1-3 hours during banking hours (Monday-Friday, 09:00-17:00 WIB), and within 24 hours for requests submitted outside banking hours or on weekends
- Bonus funds and associated winnings may be subject to wagering requirements before withdrawal (see Section 5)
4.4 Anti-Money Laundering (AML): mog77 complies with international AML regulations and Indonesian financial laws. All deposits must be wagered at least once before withdrawal. We reserve the right to request additional documentation or refuse withdrawals if we suspect money laundering, fraud, or other illegal activity. Suspicious transactions will be reported to relevant authorities as required by law.
4.5 Currency: All transactions on mog77 are conducted in Indonesian Rupiah (IDR). If you deposit using a payment method in a different currency, your bank or payment provider may apply currency conversion fees. mog77 is not responsible for any currency conversion fees charged by third-party financial institutions.
4.6 Transaction Disputes: If you believe a deposit or withdrawal transaction was processed incorrectly, you must notify mog77 customer service within 30 days of the transaction date. Claims made after 30 days may not be investigated. Provide as much detail as possible, including transaction reference numbers, timestamps, and screenshots if available.